Shipping & Returns Policy

Shipping

• Australia-wide standard delivery: 3–7 business days
• Express delivery: available at checkout
• International delivery: 7–15 business days (calculated at checkout)
• All orders are carefully packaged to ensure they arrive in perfect condition.

Returns (Damaged or Defective Products Only)

• Change of mind returns are not accepted.
• If you receive a damaged or defective product, please contact us at support@rareearthatelier.com within 14 days of delivery.
• We will arrange a replacement or refund after inspection of the returned item.